For mobile app or online portal support, contact us at
If your phone has fingerprint ID technology, you can use it to login to save time and be more secure.
Log into the app. Select my pink card. Select the vehicle for which you want to view the pink card. Click on the pink card to view it in full-screen size. You can also share or send it from the app. To exit full-screen, click on the screen again.
Log in to the app. Select my policies. Here you can view the next payment date and amount in the billing cycle. Select the policy for which you want to view its details. A complete breakdown of the policy is shown here.
Policy changes are made under my policies. Select Policy Changes. This will lead you to various options for changes that can be made: personal, vehicle, home, tenant, condo, and payments. There is also an option to add photos of your change requests. Once all the information is filled out, select the Submit Request button. All change requests are forwarded directly to Access Insurance, who will contact you for details and verification.
Log in to the app. Select my claims. Select New Accident. The app will take you step-by-step through the process of filling out all the details, recreating the scene, and taking and uploading photos of the accident. Select Send Claim to submit the claim to Access Insurance.
You do not need to register or log in to access your broker’s information. Open the app and go to my broker.
The bottom of each main page that you enter on the app has a menu of the other pages available to navigate to. Click on an icon, and you will be redirected.
To access services such as the nearest gas station, taxis, hotels, car rentals, car repair shops, and lock smiths, go to my claims, select Services, and choose the option you need. You must have your phone’s GPS locator on for this feature to work.
Turn on your phone’s notifications for the app to stay up-to-date on any changes or to receive updates on any new features.